Contact Centre Agent
 
JOB TITLE: Contact Centre Agent
EMPLOYER: Azerconnect LLC DUTY STATION: Azerbaijan
PUBLISHED: 2017-07-19 LAST UPDATED: N/A DEADLINE: 2017-08-18

Position: Contact Centre Agent

Main responsibilities

• To  provide high quality service to customer
• To handle all customer requests in the channel, provide properly information and fulfill all customer requests with the high quality service
• To complete sales transactions for customers
• To register properly contact reasons and complaints

Qualifications, Experience & Skills required for this position

Education 

• Secondary or higher education

Experience 

• Not required

Special professional skills 

• Not required

Computer skills 

• MS Office programs

Languages 

• Azerbaijani and Russian – fluent
• English – pre-intermediate

Personal skills Behavioral

• Ability to work under pressure
• Prompt
• Team player
• Strong communication and organizational skills

Additional information:

Job type: Full time
Employment type: Permanent
Vacancy closing date: 30/07/2017

The applications should be submitted to:  recruitment@azerconnect.az
Applications without Contact Centre Agent in e-mail subject will not be considered
Only shortlisted candidates will be contacted

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