IT Support Service Specialist
JOB TITLE: IT Support Service Specialist
EMPLOYER: PASHA Construction DUTY STATION: Azerbaijan
PUBLISHED: 2018-04-10 LAST UPDATED: N/A DEADLINE: 2018-05-10

IT Support Service Specialist

Key accountabilities:

• Escalating IT issues to the IT manager where necessary
• Responsible for managing backups and tape rotation
• Diagnosing and resolving technical issues
• Undertaking small- to medium-sized IT projects as instructed by the IT manager
• Providing desktop and server support
• Supporting and maintaining MS Server/Desktops and MS Exchange/SQL/Linux
• Setting up and configuring new laptops and desktops
• Ensuring security and upgrades are applied to desktops and laptops and kept up to date
• Antivirus installation to all desktops and laptops
• Fault finding to laptops and desktops
• Reporting faults and maintaining logs on servers, desktops and laptops
• Completing internal user moves including phones
• Patching of network and phones
• Making of Cat 5 e network cables were necessary
• Ensuring all logs for equipment and users are maintained
• Setting up and configuring new core servers
• Installing authorized software to core servers
• Ensuring patches and upgrades are applied to core servers
• Fault finding to core servers
• Creating purchase requisitions for IT hardware/software
• Ensuring licensing for all software purchased is recorded and maintained
• Exchange server mailbox maintenance including archiving mailboxes
• Setting up new users and disabling expired accounts in accordance with HR requirements
• Providing support for MAC PCs

Required skills/experience:

• Minimum 3 years of work experience in similar position
• Microsoft Windows Active Directory, MS Exchange 2013 ECP, basic CISCO IPT support.
• Bachelor degree in Computer Engineering
• Good customer service skills
• Good interpersonal and communication skills, and the ability to effectively interface with personnel and customers at all levels
• Fluency in English and Azerbaijani, knowledge of Russian is an advantage

Deadline for applications – April 23, 2018.

E-mail –

Only shortlisted candidates will be invited to further steps of the recruitment process.

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