Client Officer
JOB TITLE: Client Officer
EMPLOYER: PASHA Construction DUTY STATION: Azerbaijan
PUBLISHED: 2018-08-07 LAST UPDATED: N/A DEADLINE: 2018-09-06

Client Officer (Bilgah Estates)

Key accountabilities:

• Register, process and greet customers promptly
• Check daily arrival list
• Respond to customer requests for information about the resort and its surroundings
• Arrange for special services requested by the customer
• Arrange fulfillment of customer services by working with Housekeeping, IT, F&B, Maintenance team and Security
• Update lease agreements and method of payment
• Handle incoming reservations
• Be aware of current villas’ status and availability
• Communicate effectively with guests, colleagues
• Handle difficult situations effectively
• Demonstrate working knowledge of all services and facilities of the resort, and effectively assist the resort’s guests

Required skills/experience:

• Good customer service skills
• Good organizational skills
• Good interpersonal and communication skills, and the ability to effectively interface with personnel at all levels
• Strong work ethic
• Demonstrated ability to handle administrative details, and routine day-to-day issues independently, assuming responsibility without direct supervision
• Fluency in English, Azerbaijani and Russian
• Good IT skills (Word, Excel, Outlook)

Deadline for applications – August 20, 2018.
E-mail –
Only shortlisted candidates will be invited to further steps of the recruitment process.

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