Hire & Sales Coordinator
 
JOB TITLE: Hire & Sales Coordinator
EMPLOYER: ATR Equipment Solutions Limited DUTY STATION: Azerbaijan
PUBLISHED: 2018-10-10 LAST UPDATED: N/A DEADLINE: 2018-11-09

Job Title:   Hire & Sales Coordinator

Employing Company:  ATR Equipment Solutions Limited

Department:     Operations, ATR Equipment Solutions
Reporting to:    Hire & Sales Supervisor
Responsible for:   No direct reports

Main Purpose of role:

To deliver a high quality, effective, efficient and profitable on time internal sales and hires service to all clients; to maintain and produce all required sales/delivery/hire documentation; to provide effective customer relations and service to existing clients and to build the same with new clients to the company.

Main Tasks, Duties and Responsibilities:

 Administer and liaise with the client to ensure that all customer needs are met and maximise sales/hires opportunities where possible
 Ensure the correct equipment and materials are readied for the work scope and that it complies with client, client contract and statutory requirement.
 Ensure customer enquiries and orders are dealt with promptly, accurately and all transactions recorded and traceable in the approved company systems.
 Maintain and manage all the required paperwork and Job Packs for audit purposes.
 Upkeep of records as needed and required to ensure compliance with statutory and contractual obligations and to facilitate accurate and timely customer invoicing.
 Update the InspHire system with supplier PO delivery dates & keep client informed regarding any issues with supplier delivery
 Optimise the use of company stock and maintain accurate and precise stock control
 Participate in continuous improvement process, the identification of non-conformances and implementation of corrective action and quality audits as requested
 Ensure all activities comply with the company and client operating policies and procedures.
 Identifying cross-hired equipment on new jobs for tracking purposes
 Identifying and off hiring cross-hired equipment to the supplier
 Accurately maintain supplier POs for cross-hired equipment
 Off-hiring of equipment from goods inwards manifests
 Liaising with stores personnel and clients about returns e.g. discrepancies between client manifests and our goods inwards manifests
 Assisting with the preparation of end of month invoicing to ensure accuracy
 Maintain hire equipment files and folders
 Preparation/issue of client weekly, monthly hire reports
 Preparation of Ad Hoc spreadsheets from hire data as and when required
 Assisting the accounts department on any invoice queries
 The job holder may be required to carry out any other related or associated roles, tasks or duties which they can be trained, instructed and supervised to do safely and according to changing business requirements.

Where this Job Description is being used as a Recruitment Tool, specify the following too, which will help to identify the right type of candidate with the right skills, knowledge, aptitude, training and experience for the role, as a type of ideal candidate “Wish List”.  This will also assist with highlighting potential training requirements to be pulled across into the Competence Assessment and Training plans.

Skills

• Strong technical understanding of customer requirements
• Strong communication skills
• IT literate
• Able to prioritise and manage a very busy workload.
• Able to handle professionally a variety of different and demanding clients.
• Attention to detail (eg contract requirements)
• Methodical and organised worker

Knowledge

• Some Technical knowledge and experience of the lifting industries and products would be preferred together with a detailed knowledge of the Offshore oil and gas industry and how it operates, eg vessel movements and logistics
• Educated to National Certificate, SVQ Level III or similar in a technical or sales related subject would be preferred.

Experience

Experience within a similar service company and internal sales environment would be preferred
Experience of, and ability to deliver, great customer service

E - mail : nkhasiyeva@atrcaspian.az

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