Front Desk Bell boy
JOB TITLE: Front Desk Bell boy
EMPLOYER: Diamond Hotel Baku DUTY STATION: Azerbaijan
PUBLISHED: 2018-11-20 LAST UPDATED: N/A DEADLINE: 2018-12-20

Front Desk Bell boy


• Receive guests in a professional and friendly manner, exceeding guest expectation from arrival through to departure
• Maintain effective communication with all related departments to ensure smooth service delivery
• Maintain an up to date knowledge of the hotel and local services
• Ensure that the guest luggage is carried from arrival point to room and from room to departure point on check out
• Handle all messages, mail and packages for guests and employees, ensuring they are delivered at the appropriate time in a professional manner
• Deliver guest messages and other deliveries immediately without delay in a professional manner
• Ensure concierge desk and store room is clean tidy and well organized.


The ideal candidate will be customer driven with a courteous, helpful, proactive and ‘switched on’ personality and a dynamic and approachable character. You must be physically fit, passionate and with a positive attitude, while possessing following additional competencies:

• Understanding the Job
• Taking Responsibility
• Recognizing Differences
• Customer Focus
• Adaptability
• Teamwork
• Knowledge of base English and Russian language

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