Job Description: Client Services Director
The Client Services Director will be the senior point of contact for day-to-day management of the business and the ability to sell new ideas and solutions.
Responsibilities:
• Strategic point of contact for senior clients and establish strong relationships. • Work with management team to bring creative solutions to prospective clients and to build the business of current clients. • Mentor and develop his/her team and direct them in finding creative solutions to both client and internal challenges, foster knowledge-sharing across all disciplines internally to ensure collaborative and informed work. • Encourage respective discipline managers to implement creative solutions. • Create an effective process and information flow between client services team and other disciplines. • Contribute to client’s business growth by identifying new opportunities. • Assist the Operations team with designing the training and implementation of all internal and external tools. • Foster a productive and empowering working environment. • Provide team with all necessary tools and training to improve core expertise and continued career growth. • Build a team to deliver company business and revenue goals. • Partner with Operations and Finance in building client P&L. • Will lead multiple projects at once and ensure strong integration across the organization. • Lead new business efforts and determine the optimal staffing assignments for new initiatives. • Ensure that managers and supervisors are fully trained on all aspects of planning and audience reporting; will require use of research tools, as well as excellent writing and presentation skills. • Partner with peers in planning and creative agencies, and internal disciplines to work on existing or new business opportunities. • Implement proprietary and 3rd party tools into the planning process.
Qualifications:
• Agency background is highly preferred. • Exceptional new business and client facing skills. • Experience in growing, managing and inspiring internal teams; strong leadership and organizational skills must be complemented by relationship building management style. • Perform senior-level client negotiation and management skills, with clear and substantive speaking, writing and presentation skills. • 5 years experience in experience in a related field.
In case if you’re interested, please share your CV with us, by sending it to recruitment18@yandex.ru
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