Customer Service Officer
JOB TITLE: Customer Service Officer
EMPLOYER: Applied Technologies Incorporated DUTY STATION: Azerbaijan
PUBLISHED: 2018-12-13 LAST UPDATED: N/A DEADLINE: 2019-01-12

Applied Technologies Incorporated (ATI) was established and registered in 1996 in the country of British Virgin Islands and also later registered in UAE, Kazakhstan and Azerbaijan. ATI operates in the business-to-business segment with the industrial sector by offering distribution services and engineering products to various industries and trades people in Algeria, Nigeria, Ghana, Kazakhstan, Azerbaijan, Georgia and other CIS (former Soviet Union) countries. Principal business is to market RS Components, KEY Industrial Equipment and industrial outsourcing services. We identify company’s needs and work with third-party supplier to meet their MRO needs.

With its Head Office in Dubai, ATI has 20 years experience in trading and high level distribution services that qualifies ATI as a strong and capable partner, with active participation ventures in UAE, United Kingdom, USA, Algeria, Nigeria, Ghana, Kazakhstan, Azerbaijan, Georgia and other CIS (former Soviet Union) countries.

As an Exclusive Distributor of RS Components, ATI is committed to dispatching goods to customers as fast as possible, helping to reduce customers’ stockholding and associated costs. Today, ATI serves the Oil and Gas Industries, Mining and Metal Industries, Cement Industries, Food Industries, Shipping and Marine Industries, Construction, local and foreign companies including but not limited to Azerbaijan International Operating Company, British Petroleum, Caspian Drilling Company, Topaz Marine, Caspian Marine Services, Saipem, Halliburton, Georgian Pipeline Company, Maersk, KCA Deutag, Schlumberger, Baker Hughes, Aker Solutions, FMC Technologies, Azfen and other major companies.

Our experienced staff are empowered with a local experience in their respective countries in addition to the international staff who bridge the gap with international suppliers and such combination ensures an understanding of customers’ requirement and needs in this region and develop procedures to support such demand.

Currently ATI Caspian office looking for customer service officer (PSCM).

Company full name: Applied Technologies Incorporated in Caspian
Department: Sales Department
Position: Customer Service Officer
Work graphic: 09:00-18:00 Monday-Friday
Office location: 44, Jafar Jabbarli str., Caspian Plaza, Baku, Azerbaijan
Salary: Will be confirmed on interview.


• Working with INCOTERM 2010;
• Providing and monitoring all quotations for clients;
• Placing orders, order tracking, order follow up (assuring orders received complete without shortage, overage or damage);
• Controlling movement and delivery of the goods, negotiating with suppliers;
• Managing local and international purchasing, establishing a procurement system for effective cost control;
• Leading negotiations with foreign and local suppliers, preparing purchase contracts;
• Issuing shipping documents, organizing and controlling of freight in export and import operations;
• Coordinating with shipping companies;
• Writing off goods from stock, preparing delivery notes and coordinating of delivery.


• Bachelor’s Degree;
• Knowledge of Azeri, Russian and English languages;
• Knowledge of MS Office (Outlook, Excel, Word etc.);
• Ability to work independently and in a team;
• Good interpersonal and communication skills;

Deadline to apply – 10.06.2018

Please send your CV to Erkin Ibrahimov via email -
You will be contacted if you are suitable for this position.

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