Concierge
 
JOB TITLE: Concierge
EMPLOYER: JW Marriott Absheron Baku DUTY STATION: Azerbaijan
PUBLISHED: 2018-12-18 LAST UPDATED: N/A DEADLINE: 2019-01-17

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Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

Job Description

Respond to guest requests for special arrangements or services (e.g., transportation, reservations, tours around the city, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks.

Requirements

• Driving License (driving experience)
• Fluent language skills (Azerbaijani, English, Russian);
• Hotel experience;
• Flexible, Guest Oriented, Hospitable, Presentable, Communicative;

To Apply

1. Connect to Marriott’s Careers Site: www.marriott.com/careers
2. Select “Find Jobs at Marriott International
3. Type in your location – Baku, Azerbaijan, and click ‘Search for Jobs
4. Under your chosen location, choose the link that describes “Concierge” position.
5. Please enter to the position and apply.

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