General Manager in Dormitory
JOB TITLE: General Manager in Dormitory
EMPLOYER: Univerium Tələbə Şəhərciyi DUTY STATION: Azerbaijan
PUBLISHED: 2019-01-07 LAST UPDATED: 2019-01-21 DEADLINE: 2019-02-06

Dorm General Manager

The General Manager is responsible for overseeing the entire operations of Univerium, a newly built modern student housing in Baku.  As a General Manager, you will manage all aspects of the operations, including personnel, leasing, marketing, university partnership, maintenance, logistics, financial, administration & risk management.  You will supervise all aspects of the property and staff to ensure compliance with local laws and procedures and policies of Bridge Group of Companies. 

Essential Duties & Responsibilities

Personnel Management

• Use consistent techniques & company directives to screen, hire, train, coach and develop on-site staff
• Ensure effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with the company policies
• Complete weekly/daily office & maintenance staff schedules and assignments
• Promote quality job performance of staff through support and effective leadership
• Ensure staff compliance and consistency with the Company policies and procedures

Leasing and Financial Management

• Strategic Leasing Management with university partners and other key clients
• Develop yearly marketing plan and utilize marketing strategies & systems
• Ensure staff leasing techniques are effective in obtaining closure, follow up procedures met, signing/documentation of leases and reporting systems are accurate and up to date
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction
• Develop and implement resident retention programs (i.e. resident functions, special promotions, monthly newsletter, etc.)
• Effectively show, lease and move in prospective residents
• Establish and maintain strong partnerships and working relationships with universities, educational institutions and other potential institutional clients
• Achieve highest possible net operating income through the implementation of effective cost control and revenue & leasing improvement; identify trends and recommend strategies and adjustments
• Develop yearly operating budgets/forecasts
• Monitor the timely receipt and reconciliation of deposits, rent collections and charges to ensure submitted on a timely basis
• Monitor the timely receipt, reconciliation and coding of all vendor invoices

Administrative & Maintenance Management

• Ensure all administrative & maintenance reporting is accurate, complete, and submitted on a timely basis
• Will head emergency team for property; ensures proper response and handling of all property emergencies with staff, residents, buildings, etc. within company guidelines to minimize liability
• Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff
• Maintain property appearance and ensure repairs are noted and completed on timely basis (this requires regular property inspections and tours)
• Plan for and utilize property resources, equipment and supplies economically (i.e. obtaining bids/pricing from vendors, suppliers and contractors, dealing with inadequate service, etc.)
Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e. “walk” units to ensure make-ready and work orders are

* Applications with no vacancy number and post title on the subject line will not be considered as genuine submission.

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