Receptionist, Switch Board
 
JOB TITLE: Receptionist, Switch Board
EMPLOYER: ADA University DUTY STATION: Azerbaijan
PUBLISHED: 2019-01-10 LAST UPDATED: N/A DEADLINE: 2019-02-09

RECEPTIONIST, SWITCH BOARD

POSITION SUMMARY

The Receptionist is responsible for operating ADA University switchboard and multi-line telephone system to answer incoming calls, direct callers to appropriate personnel and complete a variety of administrative duties.

RESPONSIBILITIES

• Operates telephone switchboard to answer, screen and forward calls, providing information and taking messages as needed;
• Relays incoming and outgoing calls in a courteous, professional, and efficient manner;
• Greets and registers all visitors and direct them to the proper department or person;
• Provides information and answer questions about the company such as location of departments or offices,
• Distributes mail, faxes, packages and special deliveries;
• Creates and maintains the central reservation system for conference rooms;
• Assists employees with general administrative requests, appropriate business related errands or other special projects;
• Files and maintains electronic and paper records;
• Keeps switchboard area clean and neat at all times;
• Demonstrates professional and courteous demeanor and attitude during all interactions with employees, guests and other external contacts;
• Performs other duties as assigned by the immediate supervisor.

QUALIFICATIONS

• A University degree;
• Minimum of 1-2 years’ experience in a similar role;
• Fluency in Azerbaijani, English and Russian both writing and speaking;
• Strong interpersonal, communication and customer relations skills;
• Must be computer literate with experience on Microsoft Office – Word and Excel; 
• Good knowledge of the principles of office management practices and procedures;
• Excellent organizational skills and ability to multi-task required;
• Ability to develop and maintain and engage in positive relationships with people from various backgrounds;
• Ability to organize, prioritize and work under pressure;
• Ability to be resourceful and proactive in dealing with issues that may arise.

Interested candidates are requested to submit, preferably in Word or PDF format, attached to an e-mail message: (1) a letter of interest specifying suitability for the position, when available and minimum expected salary (in AZN), (2) an updated resume and (3) the names, email and business addresses of at least 3 references.

Send materials via e-mail to recruitment@ada.edu.az specifying the Job Title in the subject line. Only shortlisted candidates will be contacted. The cut-off date for application is January 17, 2019.
ADA University offers a competitive remuneration package and attractive conditions of employment of high standard. For more information about ADA University, please visit www.ada.edu.az

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