Duty Manager (Shopping Mall)
 
JOB TITLE: Duty Manager (Shopping Mall)
EMPLOYER: PASHA Construction DUTY STATION: Azerbaijan
PUBLISHED: 2019-03-04 LAST UPDATED: N/A DEADLINE: 2019-04-03

Duty Manager (Shopping Mall)

Key accountabilities:

• Manage the over-all operational concerns of the mall including its physical management, safety and, security, housekeeping, landscape gardening, pest control services, technical maintenance of the building and equipment
• Helping out in increasing mall traffic through supervising marketing events that will also help create a positive image
• Manage building housekeeping services & maintenance programs
• Ensure timely delivery of necessary items & consumables
• Maintain ongoing Public Relations through Tenant Communication, Customer Relations, Social Responsibility
• Insurance claim process
• Tenant's demise audit
• Work order approvals
• HSE Audits
• Any other additional responsibilities handed over by the Mall management time to time

Required skills/experience:

• Experience in hospitality or customer services field
• Excellent customer service skills
• Excellent organizational skills
• Excellent interpersonal and communication skills, and the ability to effectively interface with personnel at all levels
• Strong work ethic
• Demonstrated ability to handle administrative details, and routine day-to-day issues independently, assuming responsibility without direct supervision
• Fluency in Azerbaijani, English, and Russian
• Good IT skills (Word, Excel, Outlook)

Working shifts: 08:00 – 17:00, 14:00 – 23:00 (5 days/week)

Please send your application forms to hr@pashaconstruction.com
Deadline for applications – March 18, 2019.
Only shortlisted candidates will be invited to the further stages of the recruitment process.

• Begin each statement with an action verb.
Develop Team
• Use generic language such a photocopy instead of Xerox
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• Where appropriate use qualifiers to clarify the task – where, when, why or how often – for example instead of “greet visitor to the office” use “greet visitors to the office in a professional and friendly manner”
Good relations with all departments & tenants within the Mall.

• Avoid words that are open to interpretation – for example instead of “handle incoming mail” use “sort
and distribute incoming mail”

Keep of all internal policies in relation to the Rules & Guidelines of the Organization & setting up the format to be followed by all departments.

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