Butler
 
JOB TITLE: Butler
EMPLOYER: Dinamo Hotel Baku LLC DUTY STATION: Azerbaijan
PUBLISHED: 2019-05-01 LAST UPDATED: N/A DEADLINE: 2019-05-31

Department:  Butler Service
Position:  Butler
Employer: Dinamo Hotel Baku LLC
Address:  32 Zarifa Aliyeva AZ1095, Baku, Azerbaijan
Web: www.dinamohotelbaku.com 

About Dinamo Hotel:

Ideally located in the heart of Baku, making it perfect location for exploring one of the most vibrant cities of the region. Dinamo Hotel Baku, inspired by the unique sports heritage of the location that was once the arena for athletes, features 28 bright and breezy rooms and studios with art ceilings and extra-large windows. Dining options, such as Fine Dining Restaurant & Bar with Show-kitchen, Private Dining Room and Health Restaurant allow guests to celebrate a wide selection of international cuisine. A stunning and spacious outdoor terrace offers guests the opportunity to enjoy the lively environment while indulging in the exquisite food and drinks selection. The Spa is a luxury health club equipped with Fitness Center and swimming pool, also offers a selection of exclusive signature treatments and beauty services.

KEY RESPONSIBILITIES:

• To consistently provide thoughtful, caring and sincere service.
• To identify and anticipate Guests’ needs and ensure personalized service is provided
• To provide Food and Beverage Services as required
• To assist with any plans or arrangements the guest intends to make during their stay
• To ensure that all requests from Guests are made possible and are followed up on
• To fully understand and have knowledge of all in suite services, technology, amenities, functions & systems
• Ensure repeat guests are met and greeted on a daily basis and profiles are updated
• Ensure long-staying/special-attention/occasion-celebrating guests are taken care of exclusively, paying particular attention to their needs and requests
• Respect guest privacy and do not discuss guests’ private information with colleagues
• Provide prompt laundry service and shoe shine service, ensuring special preferences of guests are met
• To assist guests regarding hotel facilities in an informative and helpful way
• To follow department policies, procedures and service standards
• To follow all safety policies 
• Other duties as assigned

JOB REQUIREMENTS:

• Previous customer related experience in Hotel is an asset
• Must possess outstanding guest services skills and sophisticated verbal and communication skills
• Fluent Azerbaijani, English and Russian language, both written and verbal.
• Strong interpersonal and problem-solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast-paced environment
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Interested candidates are requested to submit their CV preferably in Word or pdf format to careers.dinamo@absheronhotelgroup.com by specifying the Job Title”Butler” in the subject line.
Only shortlisted candidates will be invited to the further stages of the recruitment process.

The deadline for application is May 20, 2019.                                                

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