Reservations Agent
 
JOB TITLE: Reservations Agent
EMPLOYER: Shamakhi Palace & Sharadil DUTY STATION: Azerbaijan
PUBLISHED: 2019-06-05 LAST UPDATED: N/A DEADLINE: 2019-07-05

Department:  Revenue & Reservations

Position to:  Reservations Agent

Employer: Shamakhi Palace & Sharadil

Shamakhi Palace & Sharadil/PMD Hospitality Group is looking for Reservations Agent

KEY RESPONSIBILITIES:

 Processes reservations by mail, telephone.
 Processes reservations from the sales office, other hotel departments, and travel agents.
 Knows the selling status, rates, and benefits of all packages plans.
 Knows the credit policy of the hotel and how to code each reservation.
 Ensure all direct billing requests and back up approval is passed to the Front Desk
 Ensure all arrivals for the following day are checked and backups are handed over/Communicates reservation information to the front desk.
 Processes cancellations and modifications and promptly relays this information to the front desk.
 To be aware of all front office procedures and assist with reception duties when required.
 Configuring rates on the hotels property management system

JOB REQUIREMENTS

 Knowledge of Azerbaijani, English and Russian.
 Knowledge of Opera PMS is a must.
 Positive attitude and good communication skills.

Interested candidates are requested to submit their CV preferably in Word or pdf format to Aytaj.Abdullayeva@pmdhospitality.az, Elchin.Karimov@pmdhospitality.az   by specifying the Job Title in the subject line.
Only short listed candidates will be contacted.
The deadline for application is June 15,2019.

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