Reservations Supervisor
JOB TITLE: Reservations Supervisor
EMPLOYER: Shamakhi Palace & Sharadil DUTY STATION: Azerbaijan
PUBLISHED: 2019-06-05 LAST UPDATED: N/A DEADLINE: 2019-07-05

Department:  Revenue & Reservations

Position:  Reservations Supervisor

Employer: Shamakhi Palace & Sharadil

Shamakhi Palace & Sharadil/PMD Hospitality Group is looking for Reservations Supervisor


• Responding to all Room Reservation, Rate Offering and Hotel Information inquiries promptly and professionally via telephone or E-mail
• Providing engaging Guest Service that follows departmental and brand standards.
• Reserving hotel accommodations for guests in the Leisure, Business Travel, Convention/Association, Corporate Meetings and   Wholesale (FIT & IMM) market segments
• Reviewing and update reservations interfacing between the CRS and PMS
• Ensuring reservation confirmations are issued promptly and accurately
• To monitor and track special promotions and communicate information to various operational departments
• Ensure all reservation colleague concerns are addressed on a timely manner.
• Ensure all Reservation Agents are well trained and informed of all rates, promotions and corporate programs.


 Knowledge of Azerbaijni, English and Russian.
 Knowledge of Opera PMS is a must.

 Positive attitude and good communication skills.
 Prior experience in similar role

Interested candidates are requested to submit their CV preferably in Word or pdf format to,   by specifying the Job Title in the subject line.
Only short listed candidates will be contacted.
The deadline for application is June 15,2019.

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