Reservations Supervisor
 
JOB TITLE: Reservations Supervisor
EMPLOYER: Shamakhi Palace & Sharadil DUTY STATION: Azerbaijan
PUBLISHED: 2019-06-05 LAST UPDATED: N/A DEADLINE: 2019-07-05

Department:  Revenue & Reservations

Position:  Reservations Supervisor

Employer: Shamakhi Palace & Sharadil

Shamakhi Palace & Sharadil/PMD Hospitality Group is looking for Reservations Supervisor

RESPONSIBILITIES:

• Responding to all Room Reservation, Rate Offering and Hotel Information inquiries promptly and professionally via telephone or E-mail
• Providing engaging Guest Service that follows departmental and brand standards.
• Reserving hotel accommodations for guests in the Leisure, Business Travel, Convention/Association, Corporate Meetings and   Wholesale (FIT & IMM) market segments
• Reviewing and update reservations interfacing between the CRS and PMS
• Ensuring reservation confirmations are issued promptly and accurately
• To monitor and track special promotions and communicate information to various operational departments
• Ensure all reservation colleague concerns are addressed on a timely manner.
• Ensure all Reservation Agents are well trained and informed of all rates, promotions and corporate programs.

JOB REQUIREMENTS

 Knowledge of Azerbaijni, English and Russian.
 Knowledge of Opera PMS is a must.

 Positive attitude and good communication skills.
 Prior experience in similar role

Interested candidates are requested to submit their CV preferably in Word or pdf format to Aytaj.Abdullayeva@pmdhospitality.az, Elchin.Karimov@pmdhospitality.az   by specifying the Job Title in the subject line.
Only short listed candidates will be contacted.
The deadline for application is June 15,2019.

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