Banqueting Supervisor
JOB TITLE: Banqueting Supervisor
EMPLOYER: Hilton Baku DUTY STATION: Azerbaijan
PUBLISHED: 2019-06-10 LAST UPDATED: N/A DEADLINE: 2019-07-10

Banqueting Supervisor

A Banqueting Supervisor is assisting Banqueting Manager in coordinating all banquets and events in the hotel to deliver an excellent Guest and Team Member experience while optimizing sales, evaluating performance, and ensuring staffing levels meet demand.

What will I be doing?

As a Banqueting Supervisor, you will be responsible to assist Banqueting Manager with managing all banquets and events in the hotel to deliver an excellent Guest and Member experience. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Assist in manage all Banquets/Events
• Maintain exceptional levels of customer service
• Evaluate guest satisfaction levels with a focus on continuous improvement
• Propose ideas to build the range and quality of Conference and Banquet
• Optimize sales and contain costs, identifying any areas for action
• Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
• Ensure staffing levels meet business demands
• Ensure training is carried out on an ongoing basis
• Ensure communication meetings are conducted and post-meeting minutes generated
• Manage staff performance issues in compliance with company policies and procedures
• Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

A Banqueting Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Strong command of English, Russian and Azerbaijani languages
• Excellent communication skills
• Proactive approach to meeting Guests expectations
• Excellent organizational and administration skills

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