Guest Service Agent
JOB TITLE: Guest Service Agent
EMPLOYER: Salam Baku Hotel DUTY STATION: Azerbaijan
PUBLISHED: 2019-08-19 LAST UPDATED: N/A DEADLINE: 2019-09-18

Department: Front Office

Position: Guest Service Agent

Employer: Salam Baku Hotel

Address: Khagani street, Baku, Azerbaijan

Salam Baku Hotel” is looking for GSA position


- Greeting guests upon arrival and making them feel welcomed.
- Administering check-ins and check-outs.
- Providing front desk services to guests.
- Assigning rooms and taking care of administrative duties.
- Delivering mail and messages.
- Processing guest payments.
- Coordinating with bell service and staff management.
- Being a source of information to guests on various matters such as transport and restaurant advice.
- Processing meal and beverage requests.
- Accommodating general and unique requests.
- Diffusing conflict or tense situations with guests.


- 1+ year experience.
- Certificate or diploma in hospitality advantageous. -Excellent written and verbal communication in
• Azerbaijan
• Russian
• English -Excellent communication skills
-Good time management and organizational skills.
-Conflict resolution experience.
-Patience and good listening skills. - Proficiency with computers and computer programs, including Opera, Elektra & etc

Interested Candidates, please send your CV to
Please type “Guest Service Agent” in the subject line of your message. CVs without position name indication in subject will not be considered.

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