CRM Analyst
 
JOB TITLE: CRM Analyst
EMPLOYER: Mobile Operator DUTY STATION: Azerbaijan
PUBLISHED: 2019-09-06 LAST UPDATED: 2019-09-06 DEADLINE: 2019-10-06

CRM Analyst

Key responsibilities are:

• Development of analytical and statistical models to deliver customer insights
• Customer base segmentation
• Maximize customer value
• Develop business cases for new offers
• Optimization of existing CRM activities
• Monitoring of KPIs and assessment of CRM programs
• Perform timely & accurate KPI reporting on monthly basis

Required Background, Skills and Knowledge:

• Education & certifications Marketing, Business Administration, Economics, Management, Applied Math, Cybernetics, Quantitative social sciences or related field;
o Experience in business analytics
o Proficiency with metrics and analytics
o Intellectual curiosity for working with very large sets of data
• Knowledge of statistical concepts
• Knowledge of the applications for Data Mining and Analysis (ex. SAS, SPSS, STATA;
o Programs and software Standard MS
o Language skills – Azeri/English/Russian - Fluent

Interested Candidates please send your CV and Cover Letter with photo noting your minimum salary expectation to recruitment@ires.az indicating the title of position in the subject line of your message.
Otherwise your candidacy will not be considered.

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