CRM Analyst
EMPLOYER: Mobile Operator DUTY STATION: Azerbaijan
PUBLISHED: 2019-09-06 LAST UPDATED: 2019-09-06 DEADLINE: 2019-10-06

CRM Analyst

Key responsibilities are:

• Development of analytical and statistical models to deliver customer insights
• Customer base segmentation
• Maximize customer value
• Develop business cases for new offers
• Optimization of existing CRM activities
• Monitoring of KPIs and assessment of CRM programs
• Perform timely & accurate KPI reporting on monthly basis

Required Background, Skills and Knowledge:

• Education & certifications Marketing, Business Administration, Economics, Management, Applied Math, Cybernetics, Quantitative social sciences or related field;
o Experience in business analytics
o Proficiency with metrics and analytics
o Intellectual curiosity for working with very large sets of data
• Knowledge of statistical concepts
• Knowledge of the applications for Data Mining and Analysis (ex. SAS, SPSS, STATA;
o Programs and software Standard MS
o Language skills – Azeri/English/Russian - Fluent

Interested Candidates please send your CV and Cover Letter with photo noting your minimum salary expectation to indicating the title of position in the subject line of your message.
Otherwise your candidacy will not be considered.

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