Groups and Events Manager
 
JOB TITLE: Groups and Events Manager
EMPLOYER: Ibis Baku city DUTY STATION: Azerbaijan
PUBLISHED: 2020-01-08 LAST UPDATED: N/A DEADLINE: 2020-02-07



Position: Groups and Events Manager
Department: sales & marketing
Purpose: realize of the vendor marketing

Job Description:

As a Groups and Events Manager, you will work following the development of the Groups and Events in the Hotel, always validating the quality and efficiency of our services and also should do the following tasks with the higher standards: Specifically, the Groups and Events Manager will perform the following tasks to the highest standards

Responsibilities:

• Supervise the Sales Coordinators work to deliver our standard services to our customer and achieve our financial goal
• Visit the customer with the Sales Manager to guarantee the success of the biggest groups and events
• Get involved with the negotiations for groups and events to maximize the results
• Coordinate the “function meeting” with the vital information about the groups and events that will happen in the next 10 days
• Be responsible for the weekly communication meeting with the coordinators, banqueting team and involved
• To know and promote all hotel services, facilities and also to have the knowledge of our competitors’ strengths and weakness
• Organize the hotel’s visit and attend the unexpected requests
• Be the contact between the client and the hotel staff, when it’s necessary
• Team work and total cooperation with the Sales Managers and Revenue Management to ensure that the entire sales process is completed and up to date
• Update daily the sales activities on the hotels systems, ensuring that those information are correct and consistent to be at the Groups Report
• Review rates, groups, deadlines and waiting lists
• Review commission reports for groups, events and Food and Beverage
• To be part of special activities, such as: secretaries cocktails, welcome dinner for groups, etc.
• Make sure that all the request should be answered in 24 hours
• Keep yourself informed about the clients and engage the relationship with them
• To keep a nice work environment and good communication in the department and also with the other departments in the hotel to ensure compliance with Brand Standards and ensuring customer/guest satisfaction
• Comply with the stipulated times and adapt to changes according to the hotel's operation’s needs
• To know and promote the hotel’s activities and events

What are we looking for?

A Groups and Events Manager serving Accor brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Requirements:

• Completed Bachelor Degree, (preferably with the major in the hospitality industry)
• Fluent English, Azerbaijani; Russian language is desirable
• Previous sales and events / banquets, preferably in Hotel, and positions of leadership and supervision teams
• Ability to analyze and manage multiple tasks
• Good written and verbal communication, proficiency in Office programs and Opera PMS

Working Conditions:

• 5 working days schedule (40 hours per week)
• Lunch provided in the workplace
• Uniform provided by the workplace

Salary:

1000-1200 AZN NET (depending on the candidate)

Please send you CV zeynallileyla@gmail.com
Kindly note that only e-mails with indicated Job Title in the subject line (Groups and Events Manager) of shortlisted candidares will be reviewed.

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