Sales Coordinator
JOB TITLE: Sales Coordinator
EMPLOYER: Fairmont Baku, Hotels & Residences DUTY STATION: Azerbaijan
PUBLISHED: 2020-01-14 LAST UPDATED: N/A DEADLINE: 2020-02-13

Sales Coordinator


The Sales Coordinator is responsible for supporting the Sales team in bringing new and return business to the hotel.

• Coordinating and supporting all aspects of sales activities including taking initial inquiries, generating leads, proposals, referrals and contracts, blocking space etc.
• Process proposals and contracts as required
• Liaise with clients in absence of sales manager
• Process returns of contracts and distribute through proper channels internally
• Maintain an accurate count of all Sales collateral
• Coordinate specific marketing initiatives involving Revenue Streams
• Possess and share knowledge of The Fairmont Baku products including accommodation, meeting facilities, history and heritage, activities and local programming
• Participate in site inspections, familiarization tours, trade shows and functions within the hotel, as required, and in the absence of the Sales Manager
• Actively participate in industry and hotel training programs
• Be an effective team player within the Sales team and with other team members in Catering and Conventions, Guest Services, Food & Beverage and other key areas within the hotel and the region
• Actively seek opportunities to improve systems and procedures
• Willing to manage additional responsibilities and duties as required
• Participate in at least one hotel committee (e.g. Health & Safety Committee)
• Attend all Sales meetings and other meetings as required


• Excellent verbal and written communication skills in Azerbaijani and English, and Russian, preferably
• Excellent knowledge of MS Word, Excel, PowerPoint, Windows, Opera Sales & Catering / Opera Sales Force Automation and Property Manager
• Highly detail-oriented with excellent communication and organizational skills
• Articulate, self-motivated, energetic and positive team-player
• Confident, well-groomed, pleasant telephone and personal disposition
• Desire to learn and advance within the Sales and Marketing team/division
• Enjoys challenges, works well under time pressure, thinks ahead and is extremely committed to the job
• Graduate of Hospitality Degree / Diploma program a definite asset
• Minimum one year experience in hotel environment (ideally in Sales, Reservation, Conference Service or Front Office)

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