Assistant Operations Manager
 
JOB TITLE: Assistant Operations Manager
EMPLOYER: Dalga Beach LLC DUTY STATION: Azerbaijan
PUBLISHED: 2020-01-29 LAST UPDATED: 2020-01-29 DEADLINE: 2020-02-28

“Dalga Beach” LLC is seeking for an open-minded and energetic Assistant Operations Manager with diverse talents to join our team at Dalga Beach Aquapark and Dalga Light

As Assistant Operations Manager reporting to the Director, the employee will be leading the Heads of Departments to achieve and exceed their revenue and Guest satisfaction targets.

Experience and Qualifications Required:

 A minimum of 5 years’ experience in operations/properties management
 MBA master degree is preferred
 Diploma(s) or certificate(s) in HoReCa Operations Management is a plus
 Knowledge of local HoReCa related AR laws and practices required
 Strong commercial acumen, preferably with hotel FO or F&B background
 Experience in managing budgets, revenue proposals and forecasting results
 Previous experience in a similar or equivalent role
 Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets
 Possess a good command of Azerbaijani, Russian and English and have excellent communication skills, both written and verbal
 Accountable and resilient
 Ability to work under pressure

Responsibilities:

 Work in conjunction with the Director to actively manage key property issues
 Assist the development of meaningful, achievable hotel budgets and other short and long term hotel strategic goals
 Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded
 Respond to audits that are completed by the company to ensure continual improvement is achieved
 Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations
 Comply and exceed hotel and company service standards
 Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action
 Manage and develop the Heads of Department to ensure career progression and effective succession planning within the hotel and company
 Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction
 Hold regular briefings and communication meetings with the HOD team
 To successfully fill this role, you must possess the following qualifications, attitude, behaivour, skills, and values that follow:

If you look forward to meeting people from around the world and join our professional team, please send us your most up-to-date Resume to dbm.hr@pmdhospitality.az

(Don’t forget email subject “Assistant Operations Manager)

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