Cluster Sales Manager
 
JOB TITLE: Cluster Sales Manager
EMPLOYER: Qafqaz Hotels Group (Gabala) DUTY STATION: Azerbaijan
PUBLISHED: 2020-02-05 LAST UPDATED: N/A DEADLINE: 2020-03-06

Qafqaz Hotels Group (Gabala)

Cluster Sales Manager

KEY RESPONSIBILITIES:

 Responsible for Proactive Sales.
 Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals.
 Update action plans and financial objectives quarterly.
 Identify new markets and business opportunities and increase sales.
 Represent Hotels in various events and exhibition.
 Implements all sales action plans related to the market areas as outlined in the marketing plan.
 Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients.
 Able to provide quick and timely responses, immediate communication to the properties, develop professional long term business relationships.
 Provide the highest quality of service to the customer at all times.
 Participates in sales calls with members of sales team to acquire new business and/or close on business.
 Executes and supports the operational aspects of business booked (writing contract, customer correspondence).
 Able to supports hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
 Work closely with Sales Director to ensure proposed rate negotiations meet the financial needs of the hotels.
 Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals.
 Accompany sales team on sales calls to potential clients to assist in development of the account and to access the effectiveness and sales skills of the sales person.
 Assess additional training needs based on data gathered and interaction with sales team from property visits.
 Attending all department and hotel meetings as necessary.
 Targeting key accounts potential for the company.
 Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
 Develops relationships within community to strengthen and expand customer base for sales opportunities.
 Manages and develops relationships with key internal and external stakeholders.
 Acquiring and developing new business accounts and preparing sales proposals for clients.
 Closely following up on all business leads within a 24 hour response time line to clients.

JOB REQUIREMENTS

 Knowledge of Azerbaijani, Russian and English.
 Positive attitude and good communication skills.
 Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges.
 Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members.
 Demonstrated previous experience in a Sales role with the proven ability to close a sale.
 Knowledge of the local market.
 Knowledge of hospitality industry.

Interested candidates are requested to submit their CV preferably in Word or pdf format to cv@qafqazhotels.com by specifying the Job Title in the subject line.
Only short listed candidates will be contacted.

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