Implementation specialist
JOB TITLE: Implementation specialist
EMPLOYER: Technofusion LLC DUTY STATION: Azerbaijan
PUBLISHED: 2021-02-15 LAST UPDATED: N/A DEADLINE: 2021-03-17

Technofusion LLC is looking for a suitable candidate for the following position:

Implementation Specialist

Location of posting: Baku, Azerbaijan (with extensive field visit)
Types of contract: Employment
Employment type: Permanent
Number of places: 2 places
Work schedule: Flexible working hours
Experience Level: Middle level
Salary: Competitive salary
Benefits: Project-based bonuses, Medical Insurance, etc.

Job Summary

We are looking for a highly-skilled Implementation Specialist to customize and install software systems for our clients. In this role, you will demonstrate how purchased software systems work to clients, and answer questions relating to implementation. You will also be required to install the software and ensure the client is satisfied with the purchase.

To be successful as an Implementation Specialist, you should be proficient in the use of SQL data management systems and able to work well as part of a team. Ultimately, an outstanding Implementation Specialist should demonstrate sound technical knowledge as well as exceptional analytical, communication, and customer-service skills.

With plans to expand the team size you will be able to join at an early stage and make a real mark in the business. You will play a crucial role in the company adding exciting new features to their product.


Key responsibilities include, but are not limited to:

• Meeting with clients following the sale of software packages to collect data and other information required to customize software systems.
• Communicating with clients throughout the software customization process to obtain feedback and approval.
• Customizing software systems based on clients’ individual needs and specifications.
• Educating clients on how to use purchased software systems and customized system features.
• Creating a specialized document for each client, detailing all customizations made.
• Installing customized software systems and all necessary components.
• Ensuring that the project team is aware of key deliverables and project milestones.

Qualifications required

• 1+ experience working as an Implementation Specialist for ERP, CRM systems
• Fluency in Azerbaijani and Russian language and good in English language

Competencies required

• Outstanding analytical and problem-solving skills
• Excellent customer service and communication skills (written, interpersonal, presentation)
• Ability to work with challenging problems
• Ability to work independently and as part of a team
• Detail-oriented
• Self-motivated, enthusiastic learner

What you can expect from us

• Great company culture, passionate and collaborative workplace
• An environment where you will be working on cutting edge technologies and architectures
• Excellent opportunities for professional and career growth: we will invest heavily in your development and has many opportunities for internal progression at our fast-growing company

Application instructions and Timeline

Only those who meet the above requirements are requested to apply following these instructions:

• Last date of application is March 15, 2021
• Mention the name of the position applied for in subject of the e-mail
• Position start date estimated to be March 31, 2021

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