Fitness Center Receptionist
 
JOB TITLE: Fitness Center Receptionist
EMPLOYER: Hyatt Regency Baku DUTY STATION: Azerbaijan
PUBLISHED: 2021-05-25 LAST UPDATED: N/A DEADLINE: 2021-06-24

If you are passionate about authentic hospitality and service, have relevant experience, can demonstrate problem solving, organizational and administrative skills, we have a great job opportunity for you as a Fitness Center Receptionist in our Hyatt Fitness Center & Spa.

Requirements:

- Undergraduate degree – preference given to Hospitality or business-related degrees.
- Computer literate (essential).
- Previous working experience in direct-guest- contact positions (desirable).
- Understand structure and function of the Spa and Fitness Operations.
- Able to accurately follow instructions, comply with brand standards and hotel procedures (essential).
- Excellent guest interaction and general verbal communications skills.
- Demonstrates effective listening skills.
- Able to work in shifts; flexible and willing to work extended hours when required.
- Pleasant personality; friendly and smiling.

Job Duties:

- Contributes to the smooth and efficient running of the Reception Division.
- Provides excellent service to internal customers as appropriate.
- Maintains positive guest and colleague interactions with good working relationships.
- To maintain inventory of supplies for the administration of the reception.
- Meets and greets all guests and assists with registrations.
- Ensures the strict control of keys.
- Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
- Maintain accurate accounting procedures for cash transactions and reconcile all transactions at the end of the work shift.
- To ensure guest/member satisfaction at all times by ensuring that safety and service is always the Fitness Club’s first priority.
- To answer telephone inquiries promptly and professionally and channel to appropriate for assistance.
- To greet members and guests in a friendly and efficient manner.
- To provide information of facility in person and via telephone.
- Handle guest bookings / scheduling.
- To give tours of facility, as required.
- To ensure smooth operation of reception.
- To respond to inquiries by phone and in person, providing complete details of all facility aspects.

Interested candidates should send the CV to the following email address: Hyattbaku.jobs@hyatt.com

Only shortlisted candidates will be contacted.

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